Returns/Exchanges

If you are unsatisfied with your order, have received faulty merchandise or need to make an exchange please email: empirestatejewels@gmail.com

If you have any questions regarding your order, please email the above address with your order number in the subject line. At the time, Empire only offers store credit or exchanges within 10 days of receiving your purchase. No exceptions. All shipping for return/exchanges is at customers cost. Empire reserves the right to cancel orders in which case a full refund will be issued.