Shipping

PRE-ORDER / CUSTOM ORDERS

All "Pre Order or Custom Order" items are 100% made to order and will take 8-12 weeks to ship. Shipment delays do not qualify for refunds. Please email empirestatejewels@gmail.com if your tracking number is not sent in the estimated time frame.

At this time all domestic orders are shipped using the United States Postal Service. Please follow your tracking number for updates with tracking. If there is an issue with your delivery please follow up directly with the USPS with your tracking number.

INTERNATIONAL ORDERS

Empire currently offer international shipping via UPS. Additional duties and taxes may occur depending on the region in which you live. .